And now for something completely different…
I’m reblogging a post from the Blanchard LeaderChat page today. It is completely outside of my typical ed tech type of post, but every now and then I like to include a leadership post. Leadership is a big interest of mine, both in education and out, and I think Kathy Cuff’s post here is really worth reading. What are you doing to empower your employees?

Blanchard LeaderChat

I love being pleasantly surprised, especially when it comes to customer service experiences.  I had one of those experiences a couple of weeks ago when I was visiting my son at college.  Let me share what happened and what I learned about the impact of empowerment as a result.

My son goes to school in the small town of Pueblo, Colorado.  I was in town for his football game and wanted to buy some easy-to-eat food for a pre-game tailgate party. I thought fresh fruit would be nice, so I headed to the produce department at a local Albertson’s grocery store.

I found some watermelon that was already cut up and ready to serve.  It looked as if it would be ripe and juicy, but being a spoiled Californian when it comes to fruit, I decided to ask a young man who was re-stocking some vegetables what he knew about…

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About karen mahon

i am a behavior and learning scientist. i hold an ed.d. in educational psychology and am trained as an instructional designer. i have spent more than 15 years working in education and instructional software design.
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1 Response to

  1. Pingback: Do your people have permission to cut up the watermelon? 3 strategies for empowering employees | Test Blog

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