And now for something completely different…
I’m reblogging a post from the Blanchard LeaderChat page today. It is completely outside of my typical ed tech type of post, but every now and then I like to include a leadership post. Leadership is a big interest of mine, both in education and out, and I think Kathy Cuff’s post here is really worth reading. What are you doing to empower your employees?
I love being pleasantly surprised, especially when it comes to customer service experiences. I had one of those experiences a couple of weeks ago when I was visiting my son at college. Let me share what happened and what I learned about the impact of empowerment as a result.
My son goes to school in the small town of Pueblo, Colorado. I was in town for his football game and wanted to buy some easy-to-eat food for a pre-game tailgate party. I thought fresh fruit would be nice, so I headed to the produce department at a local Albertson’s grocery store.
I found some watermelon that was already cut up and ready to serve. It looked as if it would be ripe and juicy, but being a spoiled Californian when it comes to fruit, I decided to ask a young man who was re-stocking some vegetables what he knew about…
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